Client Background
A property investor with an apartment in Broadbeach was contacted by their tenants about a leaking shower. Living interstate, the owner relied on their property manager to coordinate everything and was worried about delays, extra costs, and tenant complaints. They needed a trusted solution that could be handled start to finish without them having to fly in or micro-manage the repair.
The Problem
The shower was showing signs of failure:
- Damaged grout that had deteriorated, leaving gaps.
- Peeling silicone that no longer kept water sealed.
- Mould growth around the joints, making the bathroom look uncared for.
With tenants pushing for a quick fix, the property manager needed a reliable trades team who could deliver results fast and reassure the owner remotely.
Our Solution
Platinum Seal worked directly with the property manager to provide a seamless experience.
- Inspection & Quote: We inspected the shower and sent a same-day quote with photos to both the property manager and interstate owner.
- Preparation: All damaged grout and silicone were carefully removed.
- Deep Clean: The shower area was thoroughly sanitised to remove mould and residue.
- Epoxy System: Our high-performance epoxy grout and sealants were applied, creating a watertight, long-lasting barrier.
The project was completed in just one day, with progress photos provided to the property manager so the owner had full confidence the job was done right.
The Results
✅ Leak completely sealed — no more water issues for tenants
✅ Shower refreshed with a clean, modern look
✅ Full renovation avoided — saving thousands for the investor
✅ Property manager praised the smooth, hassle-free process
Before & After
Client Testimonial
