Client Background
Renee Grayson from Professionals Southport contacted us after tenants reported a leaking shower in one of the properties she manages. She needed a fast, reliable solution to minimise disruption and keep both the landlord and tenants happy.
The Problem
The tenants had noticed water escaping from the shower into the bathroom floor, raising concerns about long-term water damage. Renee was under pressure to act quickly, ensuring the landlord was informed while also keeping the tenants comfortable. A full renovation was assumed to be the only option, which would have caused unnecessary cost and significant disruption.
Our Solution
Renee reached out to us for help. We promptly inspected the shower, provided a clear same-day quote, and reassured both Professionals Southport and the landlord that a full renovation wasn’t required.
Instead, we carried out our premium epoxy re-seal service, which included:
- Removing all old grout and silicone
- Deep cleaning the shower area
- Re-Seal with our high-performance epoxy system
The job was completed in just 1 day. The process was seamless for the tenants, required no major disruptions, and left the shower fully waterproof and looking refreshed.
The Results
- Leak sealed, shower now 100% waterproof
- Tenants back to normal use the next day
- No costly or time-consuming renovation required
- Professionals Southport praised the seamless process
- “Platinum Seal made it so easy — tenants happy, landlord happy!” — Renee Grayson, Professionals Southport