Client Background
A Balmoral townhouse owner contacted Platinum Seal after noticing damp patches forming on the lower floor ceiling directly beneath the ensuite. The property was part of a modern complex, and the owner needed a quick, guaranteed solution that wouldn’t involve removing tiles or interrupting their tenants’ lease.
The Problem
During inspection, our technicians discovered several typical waterproofing failures:
- Cracked grout lines throughout the shower floor
- Missing silicone along wall corners and the shower screen base
- Moisture seeping behind tiles and through to the subfloor
- Visible mould starting to develop along grout joints
These problems are common in townhouse bathrooms across Balmoral, where builders often use cement grout instead of waterproof epoxy, leading to leaks within just a few years.
Our Solution
We completed a full epoxy shower re-seal, restoring the shower’s waterproof integrity without removing any tiles.
Process:
- Removal: All existing grout and silicone were completely removed.
- Treatment: The area was cleaned and sanitised with a professional mould treatment.
- Epoxy Application: Mapei epoxy grout was applied across all wall and floor joints for a watertight seal.
- Final Seal: Flexible, colour-matched silicone was installed for a clean, durable finish.
The leaking shower repair in Balmoral was completed within a single day, and the bathroom was ready to use the following morning.
The Results
✅ Leak completely sealed — no more ceiling moisture or stains
✅ No tiles removed, saving significant cost and downtime
✅ Clean, modern finish restored to the ensuite
✅ Long-term waterproof protection for peace of mind
Before & After
Client Testimonial
