Client Background
A homeowner in a new Coomera estate was shocked to find their shower leaking only a couple of years after moving in. Despite being a near-new build, poor workmanship on the original grout and silicone had already caused water to escape. They wanted the issue fixed quickly to prevent damage and avoid drawn-out disputes with the builder.
The Problem
The shower displayed common early builder defects:
- Silicone lifting from edges and corners.
- Grout deteriorating much earlier than expected.
- Mould forming even though the bathroom was relatively new.
The owner needed a lasting fix that wouldn’t leave them chasing the builder for patchy repairs.
Our Solution
Platinum Seal stepped in with a premium long-term solution.
- Inspection & Quote: Same-day inspection confirmed the leak could be resolved without a full renovation.
- Preparation: All failing grout and silicone were carefully removed.
- Deep Clean: The shower was sanitised to eliminate mould and residue.
- Epoxy System: Our high-performance epoxy grout and sealants were applied, creating a watertight, durable finish.
The repair was completed in just one day, providing peace of mind that the problem was fixed properly.
The Results
✅ Leak sealed — shower fully waterproof
✅ Mould removed — clean, fresh finish restored
✅ Early builder defects corrected
✅ Avoided costly and time-consuming renovations
Before & After
Client Testimonial
