Client Background
A Hamilton apartment owner contacted Platinum Seal after water began leaking into the neighbouring unit’s ceiling. The property manager required an urgent, professional repair that met the building’s body corporate standards while avoiding a full tile replacement.
The Problem
During the inspection, our team uncovered several waterproofing issues typical in high-rise apartments around Hamilton:
- Cracked grout lines on the shower walls and base
- Failing silicone at the screen edges and corners
- Mould developing beneath sealant due to moisture build-up
- Water tracking beneath tiles and into the concrete slab
These small but critical faults had allowed ongoing leaks that threatened to damage neighbouring apartments below.
Our Solution
Platinum Seal’s licensed technicians performed a same-day epoxy shower re-seal, ensuring a long-term waterproof barrier without removing tiles.
Process:
- Removal: All loose grout and silicone were carefully removed from every joint.
- Sanitisation: The shower was deep-cleaned and treated with an anti-mould solution.
- Epoxy Application: High-performance Mapei epoxy grout was applied to all wall and floor joints to restore waterproofing.
- Final Sealing: Flexible, colour-matched silicone was applied around perimeters for a neat, watertight finish.
The leaking shower repair in Hamilton was completed within a single day, with photographic documentation supplied for strata compliance.
The Results
Leak completely sealed — no more moisture between apartment levels
Clean, modern finish restored to the shower
Fully compliant with body corporate maintenance requirements
One-day turnaround — zero tile removal
Before & After
Client Testimonial
