Client Background
An apartment owner in Surfers Paradise contacted us after discovering their shower was leaking into the downstairs unit. Living in a high-rise, the issue wasn’t just about their own bathroom — it was causing stress with neighbours and risk of building management involvement. They needed a fast, professional fix that protected their home and reputation.
The Problem
The shower had:
- Mould growth across grout creating an unhealthy and unsightly space.
- Damaged silicone around the edges, peeling away and failing to keep water sealed.
- Crumbling grout that left gaps for water to escape.
Every shower used meant more risk of damage to the apartment below. A full bathroom renovation seemed like the only solution — costly, disruptive, and unnecessary if the underlying issue could be targeted.
Our Solution
Platinum Seal stepped in with a faster, smarter approach.
- Inspection & Quote: Same-day inspection confirmed that a premium epoxy re-seal would fix the problem without the need for a full renovation.
- Preparation: All mouldy grout and peeling silicone were carefully removed.
- Deep Clean: The shower area was thoroughly sanitised to remove residue and mould spores.
- Epoxy System: High-performance epoxy grout and sealants were applied, providing a watertight, long-lasting barrier.
The job was completed in just one day, with minimal disruption to the owner and no further complaints from the neighbours.
The Results
✅ Leak completely sealed — no more water escaping downstairs
✅ Fresh, mould-free shower with a modern look
✅ Avoided the cost and hassle of a full renovation
✅ Owner reassured, neighbours happy, building management satisfied
Before & After
Client Testimonial
